Return Policy

Last updated: 18/08/2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

Returns by Customers

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. You will be liable for the cost of a reshipment to yourself or your customer

Claims for Misprinted/Damaged/Defective Items

If you receive a misprinted, damaged, or defective item, you must submit a claim within 30 days of receiving the product. For packages lost in transit, claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed to be our error will be covered at our expense.

To submit a problem report, please use our Contact Form.

Wrong Address

If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.

Unclaimed Shipments

Shipments that go unclaimed are returned to our facility. You will be liable for the cost of a reshipment to yourself or your customer.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

Sale items are FINAL SALE and cannot be returned.

Contact Information

For any issues or further questions regarding our return policy, please contact our customer service with our Contact Form